A diary your clients book on their own. A schedule that stays right.

In My business, open the Online booking tab. Your profile must be approved and listed in the directory. A checklist guides you until it opens:

1. Describe your appointment types in Types and prices: the service, its name, length and the price shown. The price can be fixed, “from”, on quotation or free of charge, per horse or for the whole appointment. A rate already on your profile can be reused in one tap.
2. Set your weekly hours, or a first round.
3. Check the rules, then switch on Online booking.

Then copy your booking link and share it: it opens your profile straight on booking. See my profile as a client shows what your clients will see.

In Hours, add your windows for several days at once, for example Monday to Friday from 8:30 to 12:30. Choose the appointment types offered, the place (you travel to the horse, or you receive at your address) and, if needed, a validity period.

The slots offered take account of everything that already keeps you busy: your appointments across all your businesses, pending bookings, lessons you teach at a yard and your time off. In Rules, set the minimum notice, how far ahead clients can book, the interval between start times and the travel gap between appointments.

A round groups your appointments at a yard you already serve: only horses kept at that yard can be booked in, and its members see it announced. You cut travel; owners book their place without having to coordinate among themselves.

Open a day adds slots on a specific date. Add time off closes the diary for one practitioner or for the whole team. Appointments already booked stay in place: move them if needed.

In Rules, choose between two ways of working: you confirm each booking, and the slot stays held for the client until you reply; or confirmation is instant and the appointment goes straight into your schedule.

The Appointments tab gathers bookings to confirm, upcoming and past, with four markers: to confirm, appointments over 7 days, expected amount and done but unpaid. Confirm or decline with a message, cancel while suggesting another day, mark a client as a no-show, then record the payment received and its method.

A confirmed appointment is a real Paddoco appointment: it appears in your diary, in the practitioner’s schedule and in the yard’s, it triggers the reminders before the visit, and your report attaches to it as usual.

Each practitioner has their own hours. The business owner and the secretariat open or close the diary, describe appointment types and rules, and confirm for the team. A practitioner manages their own hours and time off. The client can choose “first available” or a specific practitioner.

In the directory, professionals who accept it show the Online booking label. On their profile, choose Book an appointment, or open the link they gave you.

1. Choose the appointment type: its length and price are shown.
2. Choose your horses. You can book for the horses you own.
3. Choose a free time, week by week. Next available takes you to the first open slot.
4. Check the place, the indicative total price, the instructions and the cancellation deadline, then authorise the work and confirm.

Depending on the professional, the appointment is confirmed straight away, or the slot is held for you until they reply. You are notified either way. Add to my calendar downloads a file to open in your phone’s or computer’s calendar.

Find your appointments in My requests, Appointments tab. Up to the deadline set by the professional, you can move an appointment to another free time in one gesture, or cancel it with a note. After that deadline, write to them directly.

The yard’s management books for its school horses; the yard is then shown as the payer. Members see the visits announced at their yard and book their place for their own horses. Confirmed appointments appear in the yard schedule: you know who is coming, when, and for which horses.

Appointment type prices are shown before booking, and the total takes the number of horses into account. Today, payment is made on site, by the methods the professional accepts; they then record it in their follow-up.

Frequently asked questions